University of Miami School of Law Course Description - Online System
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Spring 2014
LAW790  A  EFFECTIVE CLIENT COMMUNICATIONS

Course Description
This advanced legal writing course will examine the attorney-client relationship and teach students effective strategies for communicating with clients in verbal and written form. Did you read about the case where, after five years of intense litigation, the court discovered that it lacked jurisdiction and the plaintiff lack standing? The plaintiff's counsel failed to explore basic facts with his client. This course will help students to avoid such pitfalls by engaging in active and effective client communications.

This course will examine client communications throughout the life of a case, from the initial client meeting to final resolution. Students will conduct a client interview and, once hired, will be responsible for all essential communications with that client. Students will learn how to draft several client letters, including retainer, advice, status, and transmittal letters. In addition, students will learn when and how to use email rather than letters or other methods of communication.

Following the communication guidelines set forth in the Model Rules of Professional Conduct, students will be responsible for promoting client satisfaction, counseling clients through complex legal matters, and drafting letters that will enhance client development and management. Finally, students will learn how to appropriately terminate the attorney-client relationship once the matter is resolved.

The first day of class will be Thursday, January 16, 2014. Class will be held each Thursday while school is in session until April 17, 2014. All class times will be from 9:00 a.m. until 10:50 a.m.


Course Schedule
Dates Day Time Room
01-15-2014 - 04-23-2014   R  9:00 AM-10:50 AM A216B

Course Frequency
This course is usually offered once every academic year

Course Information

Credits: 2
Pass/Fail Option: No
Prerequisite: Legal Communication & Research Skills, Civil Procedure I
Grading: Graded
Method of Evaluation: Students will be graded based on their written submissions, interview skills, professionalism, class participation, and attendance.
Graduation Requirements Fulfilled By Course:
General
Special Attributes: None
Special Restrictions:
Law Track(s):
Litigation - Related
Bar Subject(s): None
Concentration(s): None

View Book Information  
Professor(s)

TORRES, ANNETTE


Biography
Contact Information:
Email: atorres@law.miami.edu
Phone: (305)284-5183
Office: C416

ZUCKERMAN, CHERYL


Biography
Contact Information:
Email: czuckerman@law.miami.edu
Phone: (305)284-1374
Office: D341